Medical Carts Repair, Replacement and Warranty

By making efforts to understand the pain-points of frontline healthcare workers, many user needs are heard and embedded in our product design, which have been awarded with internationally recognized awards, e.g. iF Design Award and IDEA.

Medical Carts Repair, Replacement and Warranty

Find defects on your products? You may find detailed information on repairing process and BAILIDA’s warranty policy here.

What is your warranty policy?

• Five-year limited warranty on cart body and its part.
• One-year limited warranty on any bought-out (not fabricated or manufactured by BAILIDA) part or component (i.e. lock component, casters, drawer slides, plastic tops, electronic components, etc.). Should you need detailed information, please refer to our warranty policy.

If I lost the cart key, how can I have it replaced?

Yes. Please provide your original purchase detail and product serial numbers to us. You can contact us by emailing on on sales@bailida-medical.com or reach to your original sales representatives.

What should I do if I need to repair the medical cart?

You may find the first hand information in our technical support. Or you can refer to our sales representative for further assistance with more complex issues.

Best Sale

iF Design Awarded and IDEA Certified Medical Equipment For Hospital | BAILIDA

Based in Taiwan, BAILIDA MEDICAL, since 2007, is a hospital medical equipment manufacturer in medical furniture and parts industry with over 60 distributors located globally. Main product including, medical carts, medical screen, bedside equipment, storage systems and pediatric equipment.

iF Design awarded and IDEA certified medical equipment supplied according to international standards. All our medical carts are made of steel metal sheet for its durability and rigidity, and with our in-house laboratory, each equipment goes through strict stress tests such as dynamic structure strength test, castor traveling test, stress test on drawer slides, tilt test, etc.

BAILIDA has been offering customers high-quality medical equipment, both with advanced technology and 13 years of experience, BAILIDA ensures each customer's demands are met.


Hot Products

Emergency Cart

Emergency Cart

BAILIDA Emergency Cart satisfies organization and storage needs in hospitals.

Read More
Folding Screen - FORTRISS

Folding Screen - FORTRISS

BAILIDA's medical privacy screen is the lightest hospital screen on the market.

Read More
Cabinet System for Medical Supplies

Cabinet System for Medical Supplies

The cabinet system offers universal carriers for stationary and mobile storage units to satisfy...

Read More